FAQ's WristbandInfo

How do I order online?
How do I change the quantity of an item ordered?
Do the Wristbands come numbered ?
What are the Specs for the Logo printing ?
How Do I send my logo for print jobs?.
How do I add my text for print jobs?
Are there any set up fees ?
How do I delete an item from the shopping cart?
How do I change the shipping method?
Do you offer Saturday /Overnight delivery?
Do you ship overseas to a military address?
Undeliverable packages ...
What shipping method do you use to ship internationally?
What is your turn around time ...
Do you process large quantities?

 

How do I order online?

Navigate to the page that contains the item you wish to purchase. Click on the item Desired ( Look at right hand side navigation) . Select the wristband you are interested in. Select color, quantity and printing option if you see one. If you do not see a printing option that means that product does not offer printing. Select your browser's Back button or "CONFIRM SELECTION" to continue shopping or proceed to place order by clicking on "CHECK OUT"

 

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How do I change the quantity of an item ordered?

After confirm selection you will see QTY (for quantity) it defaults to 1. You can change it from there. Some items come in 100, 500 and 1000 box. Check to see which amount you have ordered. Example: If you only need 1000 do not change quantity if you need 2000 wristbands of the same color change your quantity to 2.

 

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Do the Wristbands and tickets come numbered?

All our our wristbands come sequentially numbered in the box.

 

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What are the Specs for the Logo printing ?

For our full color logo printing please send 300 DPI or more with a color logo .
We can not make a black and white logo full color. Your logo must be in full color.
For all other print jobs please send logo in black and white 300 DPI.
Once you complete your order online it gives you an order number please email us the logo at trendywristbands@gmail.com and title the email the "Order Number" the shopping cart gives you.

 

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How Do I send my logo for print jobs?

Once you complete your order online it gives you an order number please email us the logo at trendywristbands@gmail.com and title the email the "Order Number" the shopping cart gives you.

 

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How do I add my text for print jobs?

If the wristband can be prnted on you will see a box that states "Inscription" type out your text exacly how you want it n the wristband. If you do not see an inscription bow this means the wristband can not be printed on.

Example: Wristbandinfo.com
Example: first line print : Wristbandinfo.com sec line print : 888.746.8882
Example: logo first Wristbandinfo.com

 

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Are there any set up fees?

On Custom print for Vinyl and Plastic we charge a one time plate fee of $79.00.
There are no set up fees for Tyvek only print charge fees per box.

 

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How do I delete an item from the shopping cart?

If you shopped for an item and want to delete it just press on the cancel order button on the bottom of the page .
If you picked more than one item and just want to delete an item not the entire order ...you must be on the eshop/preview.asp page this is where you can see the Code Description Qty Each Total.
You will see the Code marked with a green check next to each item, uncheck it . There is a recalculate button the bottom of the page. Please Click on Recacualte and the item you check off will disappear.

 

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How do I change the shipping method

Our shipping method states UPS Ground or 3-Day Select. We do have the right to use Fed/EX depending upon location. Usually Florida, GA, SC, NC, VA, AL, KY go UPS. All other states Fed/Ex. Puerto Rico 2nd UPS. Canada UPS Standard.WE DO NOT SHIP TO PO Boxes.

 

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Do you offer Saturday /Overnight delivery?

SATURDAY:
We do not presently offer UPS Next Day Air Saturday delivery as an option online. If you really need a Saturday delivery call 888-746-8882 and we can place the order for an additional fee.

OVERNIGHT:
We do not offer overnight online. You must call corporate at 888.746.8882 there will be a rush fee for all overnight orders.WE DO NOT SHIP TO PO Boxes.

 

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Do you ship overseas to a military address

Orders shipping to military addresses will be shipped via United States Postal Service. The delivery charge is calculated based on the combined weight of items ordered and where it is being shipped to. Delivery charges can only be determined after we receive your order. They are not pre-calculated on-line. If you require a delivery cost prior to placing your order on-line, please contact us via e-mail at sales@trendywristbands.com Monday thru Friday 10 AM to 5 PM EST with your complete ship to address, quantity and type of product(s) you would like to order.

 

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Undeliverable packages....

If your package is “undeliverable” and returned to us by the carrier, an additional delivery charge will be charged to your credit card. The charge will be determined based on original shipping method.

 

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What shipping method do you use to ship internationally?

We presently offer Fed/Ex International as shipping options ( you will see something different on the check–out page due to the Shipping String we use for cost.. Delivery charges are calculated based on the combined weight of items ordered and where it is being shipped to. Delivery charges can only be determined after we receive your order. Some countries are not pre-calculated on-line. If you notice a 0 (Zero) balance on shipping, you will be contacted via email with the correct shipping cost. WE CAN NOT PROCEED with the order until we get approval via email from you.

 

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What is your turn around time ?

Ground shipping takes 4-5 business days. In Florida, GA, SC, NC, KY, TN, VA, GA you are looking at 2-3 business days.3 Day-Select option it will take 3 business days guaranteed.

 

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Do you process large quantities?

Yes, we do larger quantities. If you are looking to buy more than 30 boxes (30,000) please call corporate at 888-746.8882.

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How Can I get a sample?

Please send us an email with all your contact info and title the email SAMPLE PACK.

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